[ 01. OVERVIEW ]
Base Hair Studio is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020. By using our services and booking appointments, you agree to the collection and use of information in accordance with this policy.
[ 02. DATA COLLECTION ]
We collect personal information from you, including information about your:
- Name and contact details
- Appointment history and service preferences
- Billing or purchase information
[ 03. BOOKINGS & TIMELY ]
We use a third-party booking system called Timely (gettimely.com) to manage our appointments and client records. When you book online, your data is processed and stored securely by Timely.
We use this information to send you appointment confirmations, reminders via SMS or email, and to maintain a record of your hair history to ensure safe and consistent service.
[ 04. SECURITY & SHARING ]
We take all reasonable steps to keep your personal information secure and prevent unauthorised access. We do not sell or rent your personal data to third parties. We may share anonymised data with Sustainable Salons for environmental reporting purposes.
[ 05. YOUR RIGHTS ]
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you'd like to ask for a copy of your information, or to have it corrected, please contact us at basehairnz@gmail.com, or visit us at 14 Colombo Street, Cashmere, Christchurch.
[ 06. COOKIES & ANALYTICS ]
We use Google Analytics to help us understand how visitors interact with our website, enabling us to improve our services and user experience. Google Analytics uses cookies to collect anonymous traffic data, such as page views and traffic sources.
To respect your privacy, these analytics tracking cookies are only deployed if you provide consent by clicking "[ ACCEPT ALL ]" on our website's cookie banner. If you choose to select "[ ESSENTIAL ONLY ]", Google Analytics will not be loaded. You can clear your browser's cookies at any time to reset your preferences.